Tip of the day: Did you know that users are put in the security-group known-users based on their reputation score or if they are identified to Services?

Users in this group receive a number of benefits, such as being able to send more messages per minute.

Translations:IRCOp guide/68/en

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Of course, when a server restarts then it will start with having 0 users online. All +P channels will have 0 users as well. For users to regain channel operator status (ops) and manage channels you normally use Services.